Wolf Networks LLC

Enterprise Network Engineering & Support

Managed Service Contract Tiers

Targeted service scopes covering virtual hypervisors, perimeter firewalls, Wi-Fi hardware, surveillance systems, UBWA-certified wireless bridges, and business continuity.

Essential

Core Infrastructure Care

$575 / month flat
  • Virtualization: 1 VMware ESXi Host & up to 2 Guest VMs
  • pfSense Gateway: Firmware & local XML backups
  • UniFi Network: Staged AP/switch firmware updates
  • Workstations: N/A (Billed at $150/hr)
  • CCTV Systems: N/A
  • Ubiquiti PtP Radios: N/A
  • Disaster Recovery: N/A

Core

Operations & Surveillance

$1,200 / month base
  • Virtualization: 2 Hosts & 2 VMs (vCenter ready)
  • Workstations: 2 Included (Maintenance & Patching)
  • Additional Desktops: $45 / desktop / month
  • pfSense & UniFi: Full scheduled maintenance
  • CCTV Auditing: Monthly NVR storage & channel checks
  • Out-of-Scope Rate: Discounted to $135/hr
★ AI Supported

Pro

24/7 Full IT, Wireless & BDR

$1,850 / month base
  • Virtualization: Up to 3 Hosts & 4 VMs (vCenter)
  • Additional VMs: $70 / VM / month
  • Workstations: 3 Included (Unlimited 24/7/365 Helpdesk)
  • Additional Desktops: $125 / seat / month
  • Ubiquiti PtP/PtMP: 24/7 Cloud Monitoring & weekly audits
    UBWA UBWA Certified Engineering
  • Managed BDR: Nightly incremental + weekly full image
  • Config Backups: Automated off-site sync (pfSense/UniFi)
  • Volume Rate: $100/hr projects on retainers > $2,000/month

Detailed Service Scope Matrix

Coverage Area Essential Tier Core Tier Pro Tier (AI Supported)
Virtualization Footprint 1 Host (Up to 2 VMs) 2 Hosts & 2 VMs (vCenter) 3 Hosts & 4 VMs ($70/month extra VM)
Workstation Coverage N/A ($150/hr billable) 2 Desktops (Patching/EDR) 3 Desktops (24/7/365 Helpdesk)
CCTV / NVR Surveillance N/A Monthly NVR & Camera Channel Check Bi-Weekly Channel/Retention Audit
Ubiquiti Wireless Links N/A N/A UBWA Certified: 24/7 Cloud Telemetry, Link Budget & Weekly Diagnostics
Server Disaster Recovery N/A N/A Nightly Incremental + Weekly Full VMDK
AI Threat Hardening Standard Baseline Standard Baseline Nightly Local AI CVE & Config Correlation

Contract Terms & Strategic Onboarding

All plans incorporate an annual 3% fixed living-wage adjustment.